The Lost Art of Conversation (And How To Seduce Your Customers)

The year is 2017. Conversation is dying. Emojis are winning. Is there anything that can be done to save the lost art of conversation?

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How To Keep Your Customers Satisfied

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When I used to live in England, Americans were hailed as the ambassadors of customer service. "The customer is always right." Well, that is what I remembered. I visited the US for the first time when I was 13 years old and I can remember feeling like royalty. Well, I don't know what changed but …