Binational Initiatives Will Turn The San Diego/Tijuana Border Region Into One Of The Most Interesting Places In The World

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One of my big goals while in San Diego is to improve cross border relations between Americans and Mexicans and improve the entrepreneurial ecosystem in the 2 cities. Since moving to San Diego, I have been constantly impressed with the entrepreneurial spirit of the people of Tijuana. Not only that, their passion and desire to …

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How To Keep Your Customers Satisfied

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When I used to live in England, Americans were hailed as the ambassadors of customer service. "The customer is always right." Well, that is what I remembered. I visited the US for the first time when I was 13 years old and I can remember feeling like royalty. Well, I don't know what changed but …